Good business charter

The Good Business Charter is a simple accreditiation which organisations in the UK can sign up to in recognition of responsible business practices.

Our Commitment

1. Real Living Wage

We are committed to pay directly employed staff and regularly contracted staff the real living wage as set out by the Living Wage Foundation.

2. Fairer Hours and Contracts

We offer a fair approach to zero hours contracts, including fair shift scheduling and cancellation policy, and proper consideration given to contracts with guaranteed hours.

3. Employee Well-being

We have clear, fair and transparent policies that support and encourage employee well-being and ban unreasonable penalties for legitimate sickness.

4. Employee Representation

We engage with worker representatives and to ensure there is a voice that represents employees around the boardroom table. 

5. Equality, Diversity and Inclusion

We monitor diversity of our workforce and commit to close any gender, disability and ethnicity pay gaps.

6. Environmental Responsibility 

We have an environmental policy to demonstrate that we are committed to reducing our environmental impact and continually improving our environmental performance.

7. Pay Fair Tax

We are committed to paying our taxes, not engage in tax avoidance and commit to being transparent with HMRC.

8. Commitment to Customers

We have published our commitment to our customers. We also gather and monitor customer feedback and report the results to our board.

9. Ethical Sourcing

We have committed to the standards set out in the Ethical Trading Initiative Base Code for sourcing through a process of continuous due diligence.

10. Prompt Payment to Suppliers

We have signed and are working towards the government’s Prompt Payment Code.