Good business charter
Our Commitment
1. Real Living Wage
We are committed to pay directly employed staff and regularly contracted staff the real living wage as set out by the Living Wage Foundation.
2. Fairer Hours and Contracts
We offer a fair approach to zero hours contracts, including fair shift scheduling and cancellation policy, and proper consideration given to contracts with guaranteed hours.
3. Employee Well-being
We have clear, fair and transparent policies that support and encourage employee well-being and ban unreasonable penalties for legitimate sickness.
4. Employee Representation
We engage with worker representatives and to ensure there is a voice that represents employees around the boardroom table.Â
5. Equality, Diversity and Inclusion
We monitor diversity of our workforce and commit to close any gender, disability and ethnicity pay gaps.
6. Environmental ResponsibilityÂ
We have an environmental policy to demonstrate that we are committed to reducing our environmental impact and continually improving our environmental performance.
7. Pay Fair Tax
We are committed to paying our taxes, not engage in tax avoidance and commit to being transparent with HMRC.
8. Commitment to Customers
We have published our commitment to our customers. We also gather and monitor customer feedback and report the results to our board.
9. Ethical Sourcing
We have committed to the standards set out in the Ethical Trading Initiative Base Code for sourcing through a process of continuous due diligence.
10. Prompt Payment to Suppliers
We have signed and are working towards the government’s Prompt Payment Code.